1. Introduction

La Reserva Cubana ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We collect information that you provide directly to us when you:

• ·Register for an account (name, email address, password)
• ·Place an order (name, shipping address, phone number)
• ·Submit payment proof (transaction screenshots or receipts)
• ·Subscribe to our newsletter (email address)
• ·Contact us directly (any information you include in your message)

We also automatically collect certain technical information when you visit our site, including your IP address, browser type, pages visited, and time spent on pages.

3. How We Use Your Information

• ·To process and fulfil your orders
• ·To communicate with you about your orders and account
• ·To send newsletter communications you have subscribed to
• ·To verify your age and identity as required by law
• ·To improve our website and customer experience
• ·To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep your information confidential. We may also disclose your information when required by law or to protect our rights.

5. Payment Information

We accept digital asset payments (USDT, BTC) and bank-to-bank transfers (MoneyGram, Western Union). Payment proof documents you upload are stored securely and used solely for order verification purposes. We do not store credit card numbers or banking credentials on our servers.

6. Cookies

We use cookies to maintain your session, remember your preferences (including language and currency settings), and track age verification confirmation. These are functional cookies necessary for the site to operate correctly. You may disable cookies in your browser settings, but this may affect your ability to use certain features of the site.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Order records are retained for a minimum of seven years for accounting and tax compliance purposes. You may request deletion of your account and associated personal data at any time by contacting us, subject to our legal retention obligations.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• ·Access the personal data we hold about you
• ·Request correction of inaccurate data
• ·Request deletion of your data
• ·Object to or restrict certain processing
• ·Withdraw consent at any time

To exercise any of these rights, please contact us at concierge@lareservacubana.com.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: