Return Policy

If you wish to return a product, please contact our customer service team by email to obtain the appropriate return instructions. Return procedures may vary depending on your country or region.

Refund Conditions

Refunds are generally processed in the following circumstances:

• ·If a package is confirmed lost in transit and remains undelivered after the applicable investigation period.
• ·If a package is returned to us in the same condition in which it was originally received.
• ·If the goods arrive severely damaged or are found to have a verified quality issue, we may offer a replacement, store credit, or refund, depending on the circumstances.

Important Notes

Refunds for lost shipments can only be issued after the carrier's investigation period has elapsed and the package has been officially declared lost. Likewise, refunds for returned items can only be processed once the goods have been received and inspected by our team.