Legal
Terms of Service
Last updated: September 2026
1. Acceptance of Terms
By accessing or using the La Reserva Cubana website and placing orders through our platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
2. Eligibility & Age Verification
You must be of legal purchasing age in your jurisdiction to use this website and purchase our products. By confirming your age upon entry and completing a purchase, you represent and warrant that you are of legal age. We reserve the right to request proof of age at any time and to cancel orders where age cannot be verified. Orders from persons who are not of legal age will be cancelled and any payments refunded.
3. Products & Accuracy
We make every effort to display our products as accurately as possible, including descriptions, images, and specifications. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free. In the event a product is listed at an incorrect price due to a typographical error, we reserve the right to refuse or cancel any such order.
4. Orders & Payment
Placing an order constitutes an offer to purchase. All orders are subject to availability and payment verification. We reserve the right to refuse or cancel any order at our discretion. Orders are confirmed only once payment has been received and verified by our team.
Payment methods available include USDT, Bitcoin (BTC), MoneyGram, and Western Union. Returning members may also access Credit Card and PayPal Friends & Family. Payment proof must be submitted as required. Orders not confirmed by payment within the specified timeframe may be cancelled.
5. Reservations
In-store reservations are held for a maximum of 24 hours from the time of reservation. If payment is not confirmed within this window, the reservation will automatically expire and the items will be returned to available inventory. La Reserva Cubana reserves the right to cancel reservations at any time at our discretion.
6. Shipping & Import Compliance
It is the sole responsibility of the buyer to ensure that the importation of tobacco products and/or spirits is legal in their country or jurisdiction. La Reserva Cubana is not responsible for any items seized, delayed, or returned by customs authorities. Any customs duties, import taxes, or fees are entirely the responsibility of the recipient.
7. Limitation of Liability
La Reserva Cubana shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, our products or services. Our total liability to you for any claim arising from these terms or your use of our site shall not exceed the amount paid by you for the specific order giving rise to the claim.
8. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of La Reserva Cubana or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with applicable law. Any disputes arising from these terms or your use of our services shall be resolved through good-faith negotiation in the first instance, and thereafter through appropriate legal channels.
10. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after any changes constitutes your acceptance of the new terms.
11. Contact
For questions regarding these Terms of Service, please contact us at:
La Reserva Cubana
concierge@lareservacubana.com